We integrate with several top CRMs natively and over 2000 others through Zapier.
Our free integrations lets you send chat leads info between Chat Agents and your CRMs automatically—no code required.
Upon completion of a chat on your site, a new chat lead is added from Chat Agents with all contact information, a brief chat summary, and the chat transcript. With our integration, these lead details are automatically added as a new contacts in your CRM.
When a chat visitor returns to your site and provides more information, a new chat summary is added along with the new chat log from Chat Agents, directly in your connected CRM.
Keep your chat lead data fresh without slowing down to enter new updates by hand.
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Fully Managed 24/7 Live Chat Service
The thing is, your customers don't limit their activities to your business hours. Customers could (and probably do!) search for your services at any time of the day or week, and expect help whenever they need it.
Remember, for online searchers, your competition is just a click away. We engage your web visitors before they look to your competitors.
Choose how you're notified, when a new chat lead is added by our chat agents.
When a new chat lead is added from your website, you will receive a notification in your apps within seconds. You will get all the contact details provided by the visitor, a small summary and also the chat transcript.
If you wish, you will also receive a notification via email and SMS so that you can take care of these leads as soon as possible.
We integrate with several top CRMs natively and over 2000 others through Zapier.
This way you don't have to adapt to our CRM and there is no learning curve. You only need to do a small one-time setup or we can do it for you, which will transfer all the chat leads and related data we generate in our CRM directly into your CRM.
Although we recommend using either our apps or your existing CRM, we understand that sometimes you may simply prefer to receive the chat leads just by email.
Unless you are subject to HIPPA, this is already enabled by default. You can let us know which emails you need to be notified and we will set it up for you.
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